Relevant Shipping Info:

We ship only to the USA. We do not ship outside the USA as we are unable to guarantee delivery nor predict what restrictions and import duty or fees may be added on upon arrival in various countries. Based on the shipping method you choose, that time will start at the moment your order is received by the shippers.

Note: UPS does not deliver, and we do not ship on the following six holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Once an order is shipped, you will be sent a tracking number to track your package. Packages do not require a signature by our carriers as a default for residential addresses and will be left at the shipping address provided at the carrier’s discretion.

If you are purchasing perishable items (such as dairy and meat products) or heat sensitive items (such as chocolate products), we highly recommend selecting one of the following UPS shipping options: UPS: Next Day Air, Next Day Air Ealy AM, Second Day Air Saver, Second Day Air. An overnight service should be selected for frozen meat products; any selection other than a UPS overnight service is at the customer’s risk. If you choose any other method for perishable items, it is at your risk, and we will not be held responsible if the items perish. UPS Ground Shipping is a Ground Service; we do not recommend this option for perishables, especially in the summer months. *We will not be responsible for perishables if a UPS overnight service is not selected.


Shipping Costs:

During the summer, we ship in insulated shipping packaging with frozen gel packs to prevent spoilage for perishable items such as dairy and meat products. Our shipping costs are determined by the weight of the package and the shipping address zip code. A fee is also applied to the shipping cost to cover for the packaging material.


Shipping Schedule:

Due to the perishable nature of cheese and meat, we avoid shipping them later in the week to prevent the package from spending the weekend in a warehouse. We ship all orders that require three days’ transit time on Monday and Tuesday. We ship 2 Day Air orders on Monday-Wednesday. We ship overnight packages Monday-Thursday. Once an order is received, it may take 1-3 business days before it ships. Allow additional 2-4 business days during the holidays.


Damaged Goods:

We are not responsible for damage to the following Items:

  • Vacuum Sealed coffees.
  • Vacuum Sealed meat products.
  • Any product/items damaged due to freezing.


Trademark Notice:

Certain trademarks, trade names, service marks and logos used or displayed on this website are registered and unregistered trademarks, trade names and service marks of Moreover, it’s affiliated. Other trademarks, trade names and service marks used or displayed on this website are the registered and unregistered trademarks, trade names and service marks of their respective owners.



Returns are not accepted after two days from the date the order is received. We do not accept returns on perishable items. You cannot return items that you do not like in taste or package shape. Items that have been opened cannot be returned. Return shipping charges are the customer’s responsibility. Shipping and handling charges are NOT refundable. Returns may be subject to a 10 percent restocking fee.